Whether you are here are here for surgery, to have a baby, to receive acute
treatment or to undergo a diagnostic procedure, we are committed to serving
you well. We understand the importance of quality health care in a caring
environment, so please let a staff member know what your needs are. We
have also included some helpful information below to make your stay with
us as comfortable as possible.
ATMs
There are ATM's available at both the Brunswick and Camden Campuses.
Cafeteria Hours
The cafeteria is located on the first floor of both the Brunswick and Camden
Campuses and they are open to the public seven days a week. Hours are
posted at the main cafeteria doors. Vending machines are also available
for your convenience in the covered parking area on the ground floor at
the Brunswick Campus and in the Emergency Care Center on the Camden Campus.
Vending is also available in the Miriam & Hugh Nunnally Maternity
Care Center Waiting Room. Please check with your nurse for the closest
vending area.
Tobacco Use
Southeast Georgia Health System is a tobacco-free organization. Tobacco
use of any kind is not permitted — inside or outside — any
Health System property.
Fire & Other Safety Drills
While you are staying with us, the hospital may conduct a fire or disaster
drill. Such drills are required and are held to assure the safety of all
patients and staff. Overhead announcements will notify you of alarm testing.
Please do not be alarmed if you see or hear evidence of such drills.
Floral, Mail & Gift Delivery
Flowers, mail and gifts are brought to patient rooms by our volunteers
as they are received. Mail is delivered daily. Mail and flowers received
after you are discharged will be forwarded to your home.
Food & Nutrition Services
Our Food & Nutrition Department prepares in-room meals for patients
daily. Please use these guidelines when inquiring about your meal service:
- At the Brunswick Campus a "Catering to You" host will be assigned
to your daily meal service needs. Your host will offer you a face-to-face
spoken menu and will deliver your appropriate meal to your bedside.
- At the Camden Campus, please dial 1234 on your room telephone. A Food &
Nutrition staff member will answer your call and deliver Room Service
to your bedside.
- Guest trays are available in your room for a nominal fee. Please ask and
Food & Nutrition Services representative for details.
Registered dieticians are also available to assist you in planning your
meals. Diet instruction and nutritional counseling will be provided with
your physician's approval. If you would like to speak to a registered
dietician, please ask your nurse.
Parking
Free parking is available at all Health System locations. Valet parking
is available for our guests on the Brunswick Campus at the Outpatient
Care Center on Starling Street for a nominal fee of $3 Monday-Friday from
9 a.m.-4 p.m. and at the temporary main entrance on Kemble Avenue, complimentary
Monday-Friday, 6 a.m. to 6 p.m. .
Patient Safety and Quality of Care
If you have a concern about your patient safety or the quality of care,
you can contact The Joint Commission's Office of Quality Monitoring
by calling 1-800-994-6610 or
patientsafetyreport@jointcommission.org.
Patient Telephones
A telephone is provided at your bedside. For internal extensions, simply
dial the four-digit number. Local calls are free, just dial “8”
at the Brunswick Campus and “9” at the Camden Campus, and
then the desired number. To make a long distance call, please dial “0”
for the hospital operator and have the call billed to your home phone
or credit card.
Personal Belongings
Because we cannot accept responsibility for personal items or valuables
left in your room, we strongly encourage you to give money, medications,
credit cards, wallets, jewelry, etc. to a family member to take home.
You may also ask the admitting staff to have them placed in the hospital
safe. An itemized receipt, which serves as your claim ticket, will be
provided. Your valuables may be retrieved from the safe, Monday -Friday,
8:30 a.m.- 4 p.m.
Public Telephones
For your convenience, public telephones are available in the Emergency
Department, Main Lobby and Maternity Center Lobby at both the Brunswick
and Camden Campuses.
Resource Management
A case manager is available to discuss problems and questions related to
discharge planning, adjustment and coping. The case manager also acts
as a community liaison for resources in many areas. Please contact the
hospital operator at “0” and ask to speak to the case manager.
Security
Security is always available to patients, families and visitors. Officers
will walk you to your car or perform other helpful services. You can reach
Security through the operator by dialing “0”. Please call
Security if you see suspicious activity.
Spiritual Health
Southeast Georgia Health System is concerned about providing total care
for patients and recognizes the importance of the spiritual part of life.
Chaplains are available for crisis counseling, support in facing illness
and help with spiritual concerns of patients and families. We can contact
a clergy member of most denominations for you. The chapel, located on
the first floor near the Gift Shop on both the Brunswick and Camden Campuses,
is always open to patients, families, and visitors. Please ask your nurse
or contact the operator for assistance in reaching a chaplain.
TDD Devices and Interpreters
If your hearing is impaired, a TDD (Telecommunications Device for the Deaf)
can be made available for your phone. Closed-captioning is available on
your television, and interpretive services are available by notifying
your nurse of your need.