Share Your Feedback

Southeast Georgia Health System values your feedback. If you would like to submit a compliment or a concern regarding the services you received, please contact our Patient Experience Department. It is important to us that the concerns you experienced are properly addressed. You will not be denied care or discriminated against by the Health System for filing a concern or complaint. Compliments are welcome and will be shared with the department being praised. We take pride in meeting the health care needs of our communities and are constantly making strides to improve that care.

Patient Experience Department

You may also contact the Joint Commission’s Office of Quality Monitoring, by either calling 800-994-6610 or emailing patientsafetyreport@jointcommission.org regarding your concerns.

You may also contact the regulatory agency responsible for health care in the State of Georgia regarding a concern or complaint by writing or calling: Complaint Coordinator, 31st Floor; Georgia Department of Human Resources; Office of Regulatory Services; 2 Peachtree Street, Northwest; Atlanta, Georgia 30303; Telephone: 800-878-6442 or 404-657-5728.

Medicare beneficiaries and representatives: To file a quality of care complaint or should you disagree with your discharge plan, you may call Georgia Medical Care Foundation’s toll-free number at 800-982-0411. The multilingual Helpline answers your questions and concerns about the quality of care you receive under Medicare.