Southeast Georgia Health System recently presented its first BEE Team Award to the
Wolfson Children’s at Southeast Georgia Health System pediatric rehabilitation therapy team in recognition of the incredible
care they provide to patients and their families. The BEE Award honors
and recognizes team members who go
Beyond Exceptional Expectations (BEE).
“Our Wolfson therapists are deserving of the BEE award as a team,”
said Paul Trumbull, P.T., MBA, director, Rehabilitation and Sports Medicine
Services. “They treat their patients with expertise and compassion,
provide information and encouragement to the patients’ families,
support and lift each other up, and truly make the front desk staff feel
like they are equally important members of the team. They have nicknamed
themselves the Women of Wolfson (WOW!) and they wow us every day.”
Excerpts from the nomination include, “One of our therapists noticed
an adorable little girl, who had just finished her treatment session,
progress from being perfectly fine to concerning with a slight cough,
then becoming pale, sleepy and limp. Recognizing the potential severity
of the situation, the therapist calmly asked her co-worker to call 911.
The other therapist made the call and, while keeping her eyes on the patient,
described the situation and the patient’s condition to the dispatcher.
They comforted the mom and the patient, reassuring them both, talking
to them quietly until EMS arrived. The therapists managed the critical
situation with poise and finesse.”
A second excerpt from the nomination included, “Another patient,
a sweet little guy whose challenges include communicating verbally and
managing transitions, came in for his speech and occupational therapy
appointment. He typically passed his short time in the waiting room playing
with the wind-up toys. This day, however, he had no interest in the toys
and his time with us would soon prove to be quite different than usual.
When the little guy came through the hallway door, he had a heart-wrenching
meltdown that he could not get under control. In an instant, the therapists
took steps to protect him from potential self-injury, to comfort and soothe
him. Talking softly and encouragingly, they sat with him. And sat with
him. And sat with him…for as long as it took for him to regain
his center. Finally, the little guy was able to head back out with his
mom. The therapists immediately shook themselves off and went on to work
with their next patients with the same energy, enthusiasm and positivity
that they share with every one of their patients. Even more amazing was
their reaction when it was pointed out what superwomen they had been:
they didn’t see what they’d done as being unusual or above-and-beyond
at all. These are just two examples of the ongoing collaboration and support
that this team exhibits between all of our therapists, whose efforts and
skills are singularly patient-focused and whose work helps to transform
the lives of their patients and families.”
The honorees were presented with BEE Award certificates and pins, balloons,
honey danishes and beautiful flower bouquets.
Those eligible for the BEE Award include all Health System team members
and volunteers outside of nurses (RNs and LPNs may receive the
DAISY Award). These team members provide extraordinary experiences for Health System
patients, their families and visitors by exemplifying quality service and care.
Anyone may nominate a deserving team member for a BEE Award online at
sghs.org/bee-award, or nominations may be placed in BEE boxes located throughout the Health
System’s Brunswick and Camden campuses. A committee of Health System
team members review the nominations and determine the BEE Award recipient(s).