Patient Experience

Natasha Williams

Delivering a Pleasant Surprise

For the birth of her third child, Max, in July 2011, Natasha Williams returned to the Southeast Georgia Health System Miriam & Hugh Nunnally Maternity Care Center on the Brunswick Campus. Having delivered her two older children there, she felt comfortable with the hospital's high level of care.

Upon arrival, Natasha was greeted by a pleasant surprise. The entire maternity center had undergone a substantial renovation, and Natasha was thrilled with the decorative touches and home-like furnishings.

During her three-day stay, Amanda Kelly, R.N., became an important source of support for Natasha, especially in the evenings when her husband, Stephen, returned home to care for their other children.

Natasha also appreciated the kindness shown by other staff members in the maternity center. "Max was initially in the nursery because of respiratory issues and he was so well cared for there. I visited as much as I wanted, and everyone was very supportive and reassuring—which was wonderful."